Crisis Intervention – Definition & Help
Crisis intervention is a short-term, targeted form of support for people experiencing acute mental health or social crises. The goal is stabilisation and prevention of escalation.
Things worth knowing about "Crisis intervention"
Crisis intervention is a short-term, targeted form of support for people experiencing acute mental health or social crises. The goal is stabilisation and prevention of escalation.
What is Crisis Intervention?
Crisis intervention is a specialised, short-term approach used in psychology, psychiatry, and social work to stabilise and support individuals experiencing acute crises. A crisis can be triggered by sudden traumatic events, psychiatric decompensation, suicidal ideation, significant loss, or overwhelming stress. The intervention aims to prevent the situation from worsening and to help the affected individual regain a sense of control and functioning.
Causes and Triggers of Crises
Crises can arise from a wide range of events and circumstances. Common triggers include:
- Sudden loss (e.g., bereavement, relationship breakdown, job loss)
- Acute mental health conditions such as depression, psychosis, or panic attacks
- Traumatic experiences including accidents, violence, or disasters
- Suicidal thoughts or self-harming behaviour
- Chronic overload and burnout
- Social crises such as homelessness or family conflict
Goals of Crisis Intervention
The primary goals of crisis intervention include:
- Stabilisation of the emotional and psychological state of the affected person
- Ensuring immediate safety, particularly in cases of suicidal risk
- Restoring the capacity to act and activating personal resources
- Connecting individuals with further support such as psychotherapy, inpatient care, or social counselling
- Preventing the crisis from becoming chronic or escalating further
Methods and Approaches
Crisis intervention draws on established models such as the ABCDE model (Assess, Build rapport, Coping, Develop plan, Evaluate) and the six-step model by Gilliland and James. The typical process involves:
Contact and Rapport Building
A trusting relationship is established with the affected person. Active listening, empathy, and a non-judgmental attitude are central to this phase.
Problem Assessment
The clinician evaluates the severity of the crisis, available coping resources, and the level of risk to the individual or others. Structured risk assessment tools are commonly used.
Action Planning
Concrete steps are developed together with the affected person to address the immediate crisis. Safety plans are created in cases of suicidal risk.
Resource Activation
Personal and social resources such as family support, previous coping strategies, and professional networks are mobilised.
Referral and Follow-up
Following acute crisis intervention, the person is referred to ongoing treatment or support services.
Settings and Care Structures
Crisis intervention takes place across various settings:
- Telephone crisis counselling: available around the clock in many countries (e.g., the Samaritans in the UK: 116 123)
- Mobile crisis teams: outreach services that visit individuals in need
- Psychiatric emergency departments and outpatient psychiatric clinics
- Crisis intervention teams (CIT) deployed after major incidents or disasters
- Crisis houses and day clinics as alternatives to full inpatient admission
Professionals in Crisis Intervention
Crisis intervention involves various professional groups, including psychiatrists, clinical psychologists, social workers, psychiatric nurses, and specially trained volunteers. A solid foundation in crisis theory, risk assessment, and communication techniques is essential.
When to Seek Help
Professional crisis intervention should be sought immediately if:
- Thoughts of harming or killing oneself or others are present
- The ability to function has completely broken down
- Severe psychiatric symptoms such as delusions, hallucinations, or severe panic occur
- A loved one is in an acute state of crisis
In emergencies, contact the emergency services (999 or 112) or a crisis helpline immediately.
References
- World Health Organization (WHO): Mental Health Action Plan 2013–2030. Geneva: WHO, 2021.
- Gilliland B.E., James R.K.: Crisis Intervention Strategies. 8th edition. Cengage Learning, 2017.
- Roberts A.R.: Crisis Intervention Handbook: Assessment, Treatment, and Research. 3rd edition. Oxford University Press, 2005.
Most purchased products
For your iron balance
Specially formulated for your iron balance with plant-based curry leaf iron, Lactoferrin CLN®, and natural Vitamin C from rose hips.
For your universal protection
As one of the most valuable proteins in the body, lactoferrin is a natural component of the immune system.
For Healthy Oral Flora & Dental Care
Formulated lozenges with Dentalac®, probiotic lactic acid bacteria, and Lactoferrin CLN®The latest entries
3 Posts in this encyclopedia categorySugar withdrawal
Chronic stress
Most read entries
3 Posts in this encyclopedia categoryMagnesiumcarbonat
Calorie content
Cologne list
Related search terms: Crisis intervention